Terms and Conditions

By accessing and using the Mijay Travels Ltd website and services, you agree to comply with our Terms and Conditions. Mijay provides corporate and private transportation services, including taxi bookings and business travel solutions, and all reservations must be made using accurate and complete information. Fares are typically charged in Kenyan Shillings (KES) and may vary depending on factors such as distance, time, and service requirements, with payments accepted through approved methods including M-Pesa, bank transfers, and card payments. Customers are expected to cancel bookings within the specified timeframe to avoid charges, and refunds, where applicable, will be processed in accordance with company policy. Passengers are required to behave responsibly and may be held accountable for any damage caused to vehicles. While Mijay ensures that vehicles are well-maintained and drivers are licensed, the company shall not be liable for delays caused by traffic, weather, or other unforeseen circumstances, nor for any indirect or consequential losses arising from the use of its services. All personal information collected is handled securely and used only for service-related purposes. Additionally, all website content, including logos and materials, remains the intellectual property of Mijay Travels Ltd, and these terms may be updated at any time in accordance with the laws of Kenya..